Some people want to return the EdenPure or SunTwin heaters because they do not work in their situation... and here is our policy at Berry Best Health Products...
SATISFACTION GUARANTEE & RETURN POLICY - Return Policy: You can return or exchange any purchase within 60 days for any reason (less your return Shipping and Handling fees). We must receive your return request by phone within 45 days after the date you received your items so that your purchase will reach us by the 60 day limit. NOTE: Items must be returned in the same box & packaging received by you with everything that was included in the original shipment. No returns will be accepted after 60 days. Please contact us by Phone FIRST for your Return Authorization and the "Return To" address. For Service Call: 303-225-8020.
WARRANTY WORK: If you require factory service on your EdenPure or SunTwin heater (after the 60 day guarantee) you must fill out the “Service Request Form” ...On the web at: http://www.edenpureservice.com
For more information go to: www.EdenPureSale.com
Wednesday, September 12, 2007
Tuesday, September 11, 2007
EdenPure & SunTwin Heater Problems
I see on the internet some people who do not think the EdenPure or SunTwin heaters work very good... or not at all. My experience with my customers is that this is most likely because these people have poor insulation in the room they are trying to heat.
In order for these EdenPure or SunTwin Quartz Infrared heaters to work properly and perform up to our product advertising you need to have good insulation - R19 in your walls and R30 or better in ceilings. NOTE: Vaulted ceilings, basements, garages, and similar applications usually do not have this good of insulation... These poor insulation factors will lower the square footage of heating coverage. If there is no insulation our heaters may not seem to work at all. NOTE: In order to work properly our heaters need a certain amount of humidity in the air with 40% being optimal. Low price humidifiers are available at discount stores everywhere.
For more information go to: www.EdenPureSale.com
In order for these EdenPure or SunTwin Quartz Infrared heaters to work properly and perform up to our product advertising you need to have good insulation - R19 in your walls and R30 or better in ceilings. NOTE: Vaulted ceilings, basements, garages, and similar applications usually do not have this good of insulation... These poor insulation factors will lower the square footage of heating coverage. If there is no insulation our heaters may not seem to work at all. NOTE: In order to work properly our heaters need a certain amount of humidity in the air with 40% being optimal. Low price humidifiers are available at discount stores everywhere.
For more information go to: www.EdenPureSale.com
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