Some people want to return the EdenPure or SunTwin heaters because they do not work in their situation... and here is our policy at Berry Best Health Products...
SATISFACTION GUARANTEE & RETURN POLICY - Return Policy: You can return or exchange any purchase within 60 days for any reason (less your return Shipping and Handling fees). We must receive your return request by phone within 45 days after the date you received your items so that your purchase will reach us by the 60 day limit. NOTE: Items must be returned in the same box & packaging received by you with everything that was included in the original shipment. No returns will be accepted after 60 days. Please contact us by Phone FIRST for your Return Authorization and the "Return To" address. For Service Call: 303-225-8020.
WARRANTY WORK: If you require factory service on your EdenPure or SunTwin heater (after the 60 day guarantee) you must fill out the “Service Request Form” ...On the web at: http://www.edenpureservice.com
For more information go to: www.EdenPureSale.com
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